Job Description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

Provide safe, dependable and courteous patient transportation services for all admissions, discharges, transfers and morgues for the Grady Health System. Patient transporting services will include emergency room, patient care areas/units, ancillary departments, and clinics. Transport equipment and all documents relating to patient care/transport. Must maintain and be responsible for all departmental equipment (i.e. pagers, radios, wheelchairs, stretchers, Trans carts, etc.).

QUALIFICATIONS

• High School diploma or GED required
• Previous training accepted, but not required and will be provided in patient handling, movement and body lifting techniques, Joint Commission requirements, OSHA regulations, Universal Precautions, CPR, and Death and Dying
• Must be well instructed on the maintenance and cleaning of transport equipment
• Must maintain close communication with Guest Services Coordinator/dispatcher
• Must be physically capable of constant walking and lifting of heavy patients and/or equipment
• Must have the ability to meet pickup and delivery schedules of all transport assignments
• Must be courteous and professional at all times with patients, visitors, hospital personnel and volunteer staff

• Is courteous and professional at all times. Properly use AIDET on a daily basis.
• Transports patients for all admissions, discharges, transfers, and morgues, which will include transports to and from the hospital's emergency room, patient care areas/units, ancillary departments, and clinics.
• Adheres to all transporter basic requirements as it relates to performance/productivity and department transport policy/procedure.
• Actively and effectively uses the transport tracking system.
• Transports equipment and documents related to patient care/transport.
• Returns, stores, maintains and daily/periodically cleans all transporting equipment including pagers, radios, etc.
• Complies with all hospital/departmental policies and procedures to include the departmental uniform dress code requirement.
• Complies with all Joint Commission compliance standards (i.e. Trip Slips, Hand Hygiene, two Patient Identifiers, etc.).
• Satisfactorily completes all required training, in-services, and certifications (CPR).
• Performs all other duties as assigned.

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.

• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

• Work-Life Balance: Paid time off, holidays, and family leave benefits.

• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.

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